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Question

already have an amazon prime account

  • 16 April 2024
  • 1 reply
  • 18 views

I got the Amazon prime deal for 3 months for free. Now I'd like to do the stream plus deal, but it won't link my Amazon account because I have an existing account. But it wants me to get in touch with Amazon, but Amazon Says I need to get in touch with koodo... 


1 reply

Userlevel 7
Badge +4

Hi @Alexander von Westerholt 

If you have the Amazon Prime add-on through Koodo, you’d need to remove it in self serve, and then subscribe to Stream+ Basic/Premium.

Here you can find more about how to manage your services through Stream+ https://www.koodomobile.com/en/help/stream-plus

 

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