All the pop-ups when logging in is absolutely unnecessary.

Which pop-ups are you getting on login, and is that on desktop or the app?

Also, what were you trying to get done? You can ask here as well. Reps do read the forum here and a lot of things get sorted out.

If you need an actual human, go to koodomobile.com/chat and type what you want (like "I want to cancel") and it will schedule a callback to a valid Canadian number. Facebook Messenger and X are the other ways to reach a rep, links are at the bottom of the forum page.

If it's about a charge on your bill you don't need an agent at all, use the "Ask us to review a charge" option in the Bill area of self serve https://www.koodomobile.com/en/help/ask-us-to-review-a-charge-on-your-bill