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Address Change

  • 24 September 2021
  • 1 reply
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I have been trying to change my address for days and the system reverts it to the old one. I have tried different browsers, my phone, clear caches and all the advice I have read on here. Still no luck and I’m desperate to purchase a new phone tonight. Help!

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Best answer by Dennis 24 September 2021, 05:42

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Userlevel 7
Badge +4

Sounds like an account issue. You will need a rep to help you. Unfortunately it likely won't be done tonight. 

 

You can request a callback via koodo assist 

https://www.koodomobile.com/en/help?autobots=rollout

 

Or you can send koodo a private message via Facebook or Twitter