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Add Existing phone number to Koodo Self Serve (PC Mobile number)

K

Hey There, I was wondering can you add the existing phone number from my the Koodo Serlf Serve? Koodo email telling me i need to move to a new Koodo account, I’m using PC Mobile’s Koodo account. 

Also how do you call back? Assist chatbox not showing me how

thx

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    3 replies

    Dinh
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    • Dinh
    • Mobile Master
    • 17364 replies
    • April 6, 2023

    I don't think you can. Have you tried to move your account to Koodo selfserve yet?

    A Koodo customer, opinions are my own.
    K
    • kee23
    • Author
    • Beginner
    • 1 reply
    • April 6, 2023

    Yep, The page went blank.

    Also I think I just received email notification for next step. I so I don’t think i don’t have to call them :) 

    G
    Forum|alt.badge.img+4
    • Goran
    • Mobile Master
    • 13576 replies
    • April 6, 2023

    Great. Let us know if you encounter any further issues

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