When I tried to pause my plan, the webpage just kept loading, so that I can’t do nothing for pausing.
It’s same both on laptop and phone browser.
Guys, is there any way to fix this problem?
Question
about pausing plan
Does your plan still work?
Try to clear your browser's cache and try again.
Are you logged into the community with your self serve account?
https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling
Thank you Dennis!
I deleted all the data and history of browser, but it still keeps loading the same…
+4Hi
Hi，
I’m not using a VPN. I tried both Wi-Fi and mobile data, and private page, it still doesn’t work.
+4We’ve sent you a private message to confirm some details
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