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Question

Returning a phone - impact on tab bonus

  • 21 November 2022
  • 1 reply
  • 79 views

If i return a phone i bought online within 30 days, am i responsible for paying the tab and the tab bonus associated with the purchase? 

 

I’ve read a couple threads and just want to confirm that if i return a phone I won’t be on the hook for a couple hundred dollars :) 


1 reply

Userlevel 7
Badge +4

Here is their official policy on this https://www.koodomobile.com/en/help/returning-or-exchanging-your-koodo-phone

 

If you follow the correct procedure, you wouldn't be responsible for Tab amount and Tab bonus.

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