Koodo Community

Returning a phone - impact on tab bonus

  • 21 November 2022
  • 1 reply

If i return a phone i bought online within 30 days, am i responsible for paying the tab and the tab bonus associated with the purchase? 


I’ve read a couple threads and just want to confirm that if i return a phone I won’t be on the hook for a couple hundred dollars :) 

1 reply

Userlevel 7
Badge +4

Here is their official policy on this https://www.koodomobile.com/en/help/returning-or-exchanging-your-koodo-phone


If you follow the correct procedure, you wouldn't be responsible for Tab amount and Tab bonus.