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I purchased two SIM cards at the same time, selecting a plan for both. The SIM cards arrived but only one of them shows up on my account and works. How do I get the other SIM card registered/connected to a plan and working?

Hi @Stein 

We can see that you managed to get in touch with a rep over the phone in the meantime.

If you didn’t manage to get in touch with the webstore team, please let us know and we will try to help you out.

 


Hi @Stein 

We can see that you managed to get in touch with a rep over the phone in the meantime.

If you didn’t manage to get in touch with the webstore team, please let us know and we will try to help you out.

 

Unfortunately the call disconnected, so I’m trying this for possible solutions.


We have just sent you a PM, so we can look into it further, please check it out when you get the chance, thanks!