Hello
How do I get a new SIM that works for my same Koodo account and Koodo phone number.
My account is currently suspended.
Thanks
Answer
phone lost ( for good) need new sim to put in new phone
Best answer by Oliver C
Hi there,
You would first have to unsuspended the account to be able to do a sim swap. I would recommend first picking up a sim from your closest koodo kiosk/Telus store. This is about $10 plus tax.
From there, unsuspend the account and you can follow the steps below to change your sim card in self serve. This will allow you to start using your number again. 🙂
This topic has been closed for replies.
Hi there,
You would first have to unsuspended the account to be able to do a sim swap. I would recommend first picking up a sim from your closest koodo kiosk/Telus store. This is about $10 plus tax.
From there, unsuspend the account and you can follow the steps below to change your sim card in self serve. This will allow you to start using your number again. 🙂
Just a guy trying to help out 🙂
+4Hi
We are sorry to hear that you lost your phone!
If you have Koodo postpaid plan and you flagged the phone as lost in self serve, you can get a blank postpaid sim card in a store and perform a sim swap using the steps here https://www.koodomobile.com/en/help/koodo-sim-support, so you can resume your services on the new sim.
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