Koodo Community
Question

ordering phone while away from home

  • 27 January 2024
  • 3 replies
  • 26 views

I am in BC for a month and my old phone has stopped working.

 

I tried changing my address before ordering but it doesn’t go through.

 

I can’t find anyone to talk with about this. Any help appreciated.

 

(A Koodo outlet got a link sent to me for a call back but the link didn’t work).

 

Thanks

 


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3 replies

Userlevel 7
Badge +4

I am in BC for a month and my old phone has stopped working.

 

I tried changing my address before ordering but it doesn’t go through.

 

I can’t find anyone to talk with about this. Any help appreciated.

 

(A Koodo outlet got a link sent to me for a call back but the link didn’t work).

 

Thanks

 

You may want to schedule a callback through Koodo Assist to speak with a rep about the address change. https://Koo.do/Chat 

 

 

Userlevel 7
Badge +4

Us it possible to go to a store and buy a phone?

I know it will be a connection fee and you don't want that kind of charge.  But if your phone is not working and need it right away, then you can get it at a store...?