Skip to main content
Koodo Community

new order

  • January 12, 2023
  • 1 reply
  • 39 views

I placed an order this morning and got a call saying thst agent needed to verified something with me because some information didn't match. I tried calling back but got hang up. I tried using your koodo assist and it's useless. 

Did this help you find an answer to your question?
This topic has been closed for comments

1 reply

Sophia
Forum|alt.badge.img+4
  • Mobile Master
  • 12515 replies
  • January 12, 2023

What do you mean the Koodo Assist is useless? Did you request a call back? It can be on any Canadian number. Alternatively, you can contact Koodo through Facebook or Twitter (don’t use all, just pick one method). Keep in mind that neither of these are instant chat, but they will get back to you.