Skip to main content
Koodo Community
Community
Question

Modem

  • May 21, 2026
  • 3 replies
  • 19 views
R

When do i get my modem? Cause they already charged me for my first bill last May 12 2026. 

    3 replies

    Dinh
    Forum|alt.badge.img+4
    • Dinh
    • Mobile Master
    • May 21, 2026

    Typically, they will ship to your home address, have you seen any notification of delivery of some sort?

    A Koodo customer, opinions are my own.
    R
    • Rommel
    • Author
    • Beginner
    • May 21, 2026

    Nothing they said that their going to email me the tracking number for the modem until now still waiting for it

    D
    Forum|alt.badge.img+4
    • Dennis
    • Mobile Master
    • May 21, 2026

    Have you tried to request a callback via Koodo assist to see the status of your order?

    https://www.koodomobile.com/en/help?autobots=rollout

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
    Terms & ConditionsAccessibility statement
    Koodo Community