I want to talk to someone at Loyalty Program.
I have been with Telus for 10 year now. I have 3 Lines with Telus.
I switched 1 line to Kodoo, I want to switch my other 2 lines to Koodo as well. I want bundle deal.
Adding new line under self server is giving me warning message:
Additional lines on new accounts (45 days or less) are not allowed online. Please go into your closest Koodo store, or try again once your account passes 45 days.
Telus and Koodo operate separately though. If you just joined Koodo, your profile is new to Koodo. Also, when you saw the message, it was the anti-fraud system asked new customer to do it.
Anyway, if you get help from a rep via phone call, a connection fee also applies - similar to a store activation.
Also Koodo don't offer bundle deal or multiple line deals.
They sometimes has a promo called " add a line" promo. You might be able to get it when timing is right.
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