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Question

Lost Sim card traveling overseas

  • 13 October 2022
  • 3 replies
  • 108 views
M

Hi,

I am postpaid Koodo customer.

Currently, I am traveling overseas in Saudi Arabia and lost my sim card.

Hence, unable to get OTP for use of credit card etc for flight tickets payment.

Urgently require new sim card.

My email: sophiaan@outlook.com, mobile 506 262 2883

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3 replies

Sophia
Userlevel 7
Badge +4

Oof, unfortunately, Koodo doesn’t ship SIM cards overseas. You could ask a friend in Canada to quickly ship your a SIM card, or if your phone accept eSIM, ask them to purchase that and send you a screenshot of the code.

M

Thanks Sophia.

My samsung fold is esim capable.

What are the process or documents required for my fried to purchase that?

Would my mobile number remains - for OTP verification etc?

Sophia
Userlevel 7
Badge +4

I don’t think your friend needs to prove anything, but I could be wrong about that. I believe that (s)he would just need to purchase the piece of paper and send it to you.

As for your number - oh yes, everything would remain, your number, account, etc.

Unfortunately I’m not 100% with eSIM so I’m sure others will add on to what I said :)

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