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Issue with 14-Day Europe Travel Pass

  • June 22, 2026
  • 3 replies
  • 48 views

I cannot buy 14-Day Europe Travel. The website shows “This page isn't loading right now” message.

Please fix this.

 

 

Best answer by Dennis

Text the code to add the pass. 

To get a 14-day Easy Roam Travel Pass (cost of $50): Text EU14PASS to 7626

To get a 30-day Easy Roam Travel Pass (cost of $60): Text EU30PASS to 7626

Adding via self serve is very glitchy and sometimes doesn't work

https://www.koodomobile.com/en/help/europe-easy-roam-travel-passes

 

3 replies

Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • June 22, 2026

Text the code to add the pass. 

To get a 14-day Easy Roam Travel Pass (cost of $50): Text EU14PASS to 7626

To get a 30-day Easy Roam Travel Pass (cost of $60): Text EU30PASS to 7626

Adding via self serve is very glitchy and sometimes doesn't work

https://www.koodomobile.com/en/help/europe-easy-roam-travel-passes

 


Forum|alt.badge.img+4
  • Mobile Master
  • June 22, 2026

@Olek were you able to add the pass after trying the text method? This is an issue with the passes that Koodo is currently looking into.

If you were unable to, you can reach out to a rep through Koodo’s expert messaging from 9am-9pm local time on weekdays and a rep will be able to add the pass for you. If you have trouble with using the expert messaging, let us know and a rep on here can assist. Koodo Expert Messaging FAQs | Koodo Mobile


  • Author
  • Coach
  • June 22, 2026

Thank you guys. The text method worked great. 

Thanks again for the prompt reply - I really appreciate your help!