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Question

Is the "request rate plan or offer change during return period link not working?

  • April 15, 2026
  • 2 replies
  • 12 views

When trying to access the form the following error message shows up:

https://www.koodomobile.com/en/help/request-rate-plan-or-offer-change-during-return-period

Oh snap!

Looks like this page wasn't found in our server. If you got here through your bookmarks, the page may have been deleted or moved.

2 replies

Flo Koodo
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  • Official Rep
  • April 15, 2026

Hi ​@JP Serrano 

Will you please let us know where you see this section on the website, for the link you shared?


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  • Mobile Master
  • April 15, 2026

@JP Serrano this is an old form used during the Black Friday / Boxing Day sales period.
If you need to change your plan due to a sales change during your return period now, you will need to request a callback via Koodo

https://www.koodomobile.com/en/help?autobots=rollout