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Question

How long does verification take?

  • January 25, 2023
  • 1 reply
  • 721 views

I just ordered a SIM card and in the confirmation email it said I am being verified. How long does that exactly take and what is being verified? (Just out of interest) 

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1 reply

Allan M
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  • Mobile Master
  • 12312 replies
  • January 25, 2023

All orders are manually reviewed by a rep. Turnaround is dependent on the number of orders, usually just a day or two I’d say but it can be longer.

They would check things like credit (for a new account), ensure the address is valid, fraud checks, inventory checks, etc.