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How do I download the invoice for the phone? I just purchased with tab.

  • Jan 29, 2026 1:10 AM UTC
  • 2 replies
  • 86 views

JohnfPierce

I recently purchased a phone from Koodo using tab. I went to self-serve and clicked on tab to see if I can find my invoice. All I can see is a monthly summary of what was paid in the balance but no invoice or receipt for the purchase of the phone. I am assuming that I didn't purchase a phone and Telys just the Financial agreement. 

Thank you

John

Best answer by Dennis

You can find this in your Customer Serivice Agreement

https://www.koodomobile.com/en/help/viewing-and-downloading-your-customer-service-agreements-csa?srsltid=AfmBOoqfVRVWtwXpmMFUiPhbg08LQFQypqFysqSZGI_mky2aLbckyfU3

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2 replies

Dinh
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  • Mobile Master
  • Jan 29, 2026 2:38 AM UTC

Have you received your Koodo service agreement? That is the initial invoice.


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  • Mobile Master
  • Answer
  • Jan 29, 2026 2:42 AM UTC