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Existing Koodo Customer - Can't bring my own phone?

  • 19 November 2021
  • 3 replies
  • 67 views

I’m an existing Koodo customer, and want to upgrade my phone. But I do not want to use the Tab feature, I want to purchase an unlocked phone elsewhere. But when I try to select the “bring your own phone” option, it says unavailable??? 

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Best answer by Jru Gordon 19 November 2021, 21:57

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Userlevel 7
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Are you trying to get one of the promotional plans? They are usually tied to getting a new phone on the Tab...

Are you trying to get one of the promotional plans? They are usually tied to getting a new phone on the Tab...

No, I’m trying to keep my existing plan, but switch to a different phone that I am purchasing from a 3rd party. 

Userlevel 6

Are you trying to get one of the promotional plans? They are usually tied to getting a new phone on the Tab...

No, I’m trying to keep my existing plan, but switch to a different phone that I am purchasing from a 3rd party. 

Then all you have to do is buy that phone, insert your SIM card into the new phone, and turn the phone on. You don't have to do anything online

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