Certified Device - Burnt Pixel

Hi,

i have a certified iPhone here purchased from Koodo in the recent months and need help as we

just noticed that it has a defective screen.

There is a burnt pixel on the top of our screen.

What could I do?

+4

Hi @KeyvanHayati

We are sorry to hear that you are having issues with the phone!

We recommend visiting a Koodo Store nearby if the phone is still within the warranty period and if it has no physical damage. More about the repair process can be found here https://www.koodomobile.com/en/help/warranty-and-repair-policy

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