For the “callback” , I cannot receive phone calls.. only make outgoing calls, please, is there not a way I can phone you (koodo) to finish setting up my new phone?
account verification
Did you port from another company to join Koodo? If so, when did you join? It often takes a day or two where you cannot receive phone calls. Anytging longer woild deifntirly justify follow-up with the porting department
I havent even receieved my new phone or number yet, I’m using my old, wifi app phone number to #verifymyinfo . I needed to speak on the phone with a rep to finish my account verification but i can’t receive phone calls on the textnow app. I wanted to make an outgoing call instead of receiving.
+4Hi
We have managed to get in touch with the Webstore team and there were two attempts to connect with your regarding the order.
We have just sent you a PM with more details, please check your community inbox when you get the chance.
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