I had activated the 30 day Europe travel pass through my online account and got a text confirming that I purchased more data to be used until the end of my bill cycle. I checked my account and the travel pass wasn’t added nor when I texted ROAM to 7626 to verify. I have since texted the EU30PASS which was successful. I don’t want to be charged though re that other text stating I’ve added data, will this happen? I’ve read that it is a glitch.
Question
30 day europe travel pass
+4It appears there is a glitch with travel pass recently. As long as you had the confirmation, you should be fine.
I will flag a rep here to see if we can have more information.
Thanks. Yes I have confirmation of the pass when I texted for it today and it’s showing on my account, so guess I’ll see when my bill comes in if I get charged for extra data and deal with it then.
Hi there,
I verified and your 30-day Europe Travel Pass is being displayed on your line. I understand you you’re also able to find it on your end now, so it should be working. You can let us know here in case you have other questions!
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