Hello,
I want to port my current Koodo prepaid number to another company. But doing so will close my account and I’ll lose my addons. Is it possible for me to port my number while getting a new number for Koodo, allowing me to keep my Koodo addons?
Answer
Switching Companies but Keep Number
Best answer by Allan M
It is not. As soon as you port your number out the prepaid account will be cancelled and you lose anything associated with it.
This topic has been closed for replies.
+4It is not. As soon as you port your number out the prepaid account will be cancelled and you lose anything associated with it.
I see. What if I get the new number on the other company first, then port that number over to Koodo and port other company number to Koodo simultaneously?
+4I see. What if I get the new number on the other company first, then port that number over to Koodo and port other company number to Koodo simultaneously?
You meant you want to port another number into Koodo while porting Koodo number out?
If so, no. There is no “simultaneously” port. Once you move another number into your Koodo account, you will lose the existing one.
A Koodo customer, opinions are my own.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.