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Switching Companies but Keep Number

  • 20 April 2024
  • 3 replies
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Hello,

I want to port my current Koodo prepaid number to another company. But doing so will close my account and I’ll lose my addons. Is it possible for me to port my number while getting a new number for Koodo, allowing me to keep my Koodo addons?

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Best answer by Allan M 20 April 2024, 00:55

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Userlevel 7
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It is not. As soon as you port your number out the prepaid account will be cancelled and you lose anything associated with it.

I see. What if I get the new number on the other company first, then port that number over to Koodo and port other company number to Koodo simultaneously?

Userlevel 7
Badge +4

I see. What if I get the new number on the other company first, then port that number over to Koodo and port other company number to Koodo simultaneously?

You meant you want to port another number into Koodo while porting Koodo number out? 
If so, no. There is no “simultaneously” port. Once you move another number into your Koodo account, you will lose the existing one.

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