Skip to main content
Koodo Community
Answer

sim deactivated

  • July 12, 2021
  • 1 reply
  • 620 views

I have a Koodo prepaid SIM card that I was using till December and I paused my account for a few months now my sim card and phone number are not working

Best answer by Mayumi

If you didn’t renew it more than 90 days, your prepaid account will be expired. 
If you haven’t used it since December, your account was closed and number is long gone

This topic has been closed for replies.

1 reply

Mayumi
Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • July 12, 2021

If you didn’t renew it more than 90 days, your prepaid account will be expired. 
If you haven’t used it since December, your account was closed and number is long gone