Samsung Galaxy Prepaid next March

Samsung Model SM-A705W has VoLTE so it should work with Koodo and Public.

Where did you buy the phone? 

No Public Mobile told me it wont work on their network come March.  If they are fibbing its good cuz I get more for paying less with the 360 day plan.  Bought the phone in 2018 thru a work benefit plan...its a Canadian model.

Bought through a carrier through the work benefit plan? 

I know koodo/public/Telus dont give VOLTE access to all 3rd party phones for some reason. I'm hoping with the 3G sunset they will loosen that restriction too

As an IT tech for a Canadian University I recd $2000 a year to spend on tech hardware...I chose a phone...laptop, etc.  Ya its ok public mobile is restrictive...I wouldnt have found this plan...plus they removed the points program sort of speak...my foot was half way out the door since then.

Hi,

How did you check Public Mobile VoLTE compatibility? I assume you checked using the link in this article: https://www.publicmobile.ca/en/get-help/articles/volte

I was wondering if there is misinformation somewhere

Public Mobile sent me a text stating a lot of info AND an email. Email copied pasted below:

Public Mobile here:

We have an important network reminder which affects this phone number ***-***-xx57.

As we transition to more advanced wireless technology, our 3G network will be retired starting March 1, 2027. Once the 3G Network is retired, a VoLTE-compatible device will be required to make and receive calls, send texts or use data.

After the shutdown, your phone will no longer work on the Public Mobile network. To help maintain your connection and ensure you do not experience a loss of mobility service (including 911 access), you will need to switch to TELUS.

We've partnered with TELUS to help ensure a seamless transition. Switch to TELUS postpaid and get 12GB of data from only $25/mo. (with the pre-authorized bank payments discount). Plus, you can keep your current device and phone number.

$15 SIM purchase required.

Call 1-844-518-7854 or visit a TELUS store publicmobile.ca/sl/bIJJOjGFIv

Mention promo code: xxxxx

Learn more at publicmobile.ca/sl/i8JEkMKyjQ

Conditions and exclusions apply. Subject to approved credit. Msg opt out: reply unsubscribe or click publicmobile.ca/sl/IQoyWb9MFZ 
 

That is an interesting email. Can you check  your phone in VoLTE compatibility tool from the link I posted above? I wonder if they sent email by mistake?

Actually I dont want to stay with PM...the 360 plan gives MORE data per month for $12.50 instead of me paying PM $21 for 1 GB a month...I think the network with PM wont handle certain frequencies of LTE...FYI I also had the network settings not enabled on the LTE auto mode...kind of glad...I would have NEVER searched for another plan!! God works in mysterious ways lol

Fair enough. 

Just an FYI, since Telus owns Koodo and prepaid, they all run on the same network and towers.

I think the email was sent since you did not have LTE enabled. With Koodo if you don't have LTE enabled you may run into the same issue. And after 3G is sunset, you will need to enable it or your phone won't work 

It should be relatively easy to switch from Public Mobile to Koodo Postpaid through the Fast Switch Self Serve Option. This should allow you to keep your phone number, SIM card, Self-Serve account, and payment method without any hassle. https://www.koodomobile.com/en/help/moving-prepaid-postpaid-monthly-service

The best way to figure out whether it is compatible with VoLTE is to borrow a Koodo SIM card from a friend or family member and see if it works properly on your phone. If it stays on the LTE network while you make or receive a call, the VoLTE feature is working for you. Otherwise, you will know you may be better off with another service provider.