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prepaid to postpaid done, what happens to prepaid account

  • 30 March 2021
  • 1 reply

Userlevel 1

Hi, I was successful in moving from prepaid to postpaid, and moved my phone number over, fairly painless.  Does this process automatically close my prepaid account?  I had automatic top-ups on the prepaid, so to the point, will this stop now?  I assume it will, as I can no longer actually login to my prepaid account, but would like to know for sure.  thanks!


Best answer by Timo Tuokkola 30 March 2021, 18:22

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Userlevel 7
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The prepaid account will be cancelled as soon as the number is ported out to postpaid.