Koodo Community
Question

prepaid

  • 25 October 2022
  • 1 reply
  • 68 views

I had a prepaid account & recently got a postpaid account. On my prepaid account I had $35 , will I ever get that money back ?


This topic has been closed for comments

1 reply

Userlevel 7
Badge +4

When you migrate from prepaid to postpaid, you lose your existing boosters, minutes and any money left in your account. When planning to switch to postpaid from prepaid, choose a less expensive prepaid plan to get you through the month. To get the most out of your prepaid plan, switch over to postpaid as close to your prepaid renewal date as possible.