Porting issues from Lucky mobile

No, you shouldn't need a new eSIM. The Koodo eSIM you activated the temporary number with is your connection to Koodo, the ported number just takes over that same profile, so please don't delete it.

Since the number is already showing in Self Serve but calls aren't going through, the port likely isn't fully finished on the network side yet. I would restart the phone first so it re-registers, and if that doesn't help, reset the network settings. Sometimes it takes hours to finish.

Removing the Lucky eSIM shouldn't be the cause here since you had already replied YES to the transfer text. If calls still don't work after the restart, port issues are handled by the Porting Team at 1-844-232-7678, they can check where the transfer is stuck.

Yeah its been a week. I just removed the Lucky esim thinking it was all good, and now no connection. Restarted the phone, but it didn't work. Deleted Koodo esim thinking will reuse QR code to reinstall,  and that isnt working either...FML. Do I need a new Koodo esim now ? 

As of now, when you go into selfserve, what is the status of the number porting ?

And from your response, did you delete the esim? If you did, you can't reuse the QR code. You would need a different one. You can try to get a new one in self-service in sim change area and select esim recovery 

It shows the number as ported, so my original number is in the account, the one I was trying to port. But connection/calling has been an issue . Will try a replacement esim/retrieval as you suggested. Thank you. Will post back.

I don't have a sim card recovery option, I can't see it, maybe not available on prepaid accts ? I guess I have to buy another one...😟

I recommend you visit a Koodo kiosk and ask a rep there to assist, they might be able to give you a different QR code.