Hey, I need an account issue resolved immediately. Your website will not allow me to log in with the password I provided. When I try and reset my password, errors occur no matter the password I try to replace it with. I can't use your Koodo Assist because I can't sign in in the first place. This experience has been beyond frustrating and I am now actively encouraging anyone that is signing up for phone plans around me from signing with Koodo.
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No support available for account issues
+4Hi
Just to confirm, are you a prepaid or postpaid customer? as well, are you currently residing in Canada or using any VPN ?
Have you tried clearing out the cache and cookies on your browser? What about using another device or browser?
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