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Question

No network outside Canada in Philippines

  • June 17, 2026
  • 2 replies
  • 42 views
J

Hello, 

I recently availed prepaid Koodo during my trip in Canada last May 19, 2026. However, upon returning to Philippines, there’s no network or no signal for my phone. I have tried restarting my phone and inserting and re-inserting my sim card but still doesn’t work. 
 

I have no self serve account since I did not register while I was on my trip thinking my prepaid plan will be deactivated after a month since I availed only 1 month of service. 
 

I’m also unable to create an account since it’s prompting an OTP but I have no signal!! 

2 replies

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  • Oliver C
  • Mobile Master
  • June 17, 2026

Hi there,

the reason why this does not work in the Philippines is because Koodo prepaid only works in Canada and the USA. You cannot use Koodo Prepaid in the Philippines if your intention was to continue using the plan.

Just a guy trying to help out 🙂
    D
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    • Dennis
    • Mobile Master
    • June 17, 2026

    If you dont have auto pay set up, your prepaid baseplan will not renew and your account will cancel on its own after 90 days with no active plan

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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