Koodo Community
Question

how to recieve collect calls from a insitution


My boyfriend is in drumheller penitentiary and he's been trying to call me through a collect call but my phone doesn't even ring or let me know anyone is trying to call me collect  is this a setting I can change on my phone or possibly something to do with my plan? Thanks.


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2 replies

Userlevel 7
Badge +4

Unfortunately, Koodo doesn't support "call collect”. You  could ask if he can use calling card or send money for him to make calls.

Userlevel 7
Badge +4

@Bry4nn4 There are services out there that you could use, the below is just one of them:

https://www.inmatephones.ca/