Hopefully, someone can help.
I got myself a famous eSim voucher for my Koodo prepaid. I wanted to transfer my physical sim to eSim because I have two numbers: a Canadian and abroad.
I went through the guide and successfully downloaded and activated my eSim. And...it doesn't connect to the network and mobile data. The automatically select network is on, but "Choose network" is disconnected, and I cannot tap on it. I tried to reboot my phone, didn't help. The physical sim card works just fine.
Did I miss something, or should I call a rep to deal with this issue?
My device is Pixel 5
Best answer by DinhView original