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Does your phone need to be on in order for call forwarding to work?

  • August 27, 2022
  • 3 replies
  • 256 views
J

I’m on Prepaid. If I turn on call forwarding and then turn off my phone, will calls be forwarded?

Or does the phone need to be on and connected to a cell tower?

I understand that if I take my phone to the US I should be able to text and use data on TMobile 4G LTE, but I can’t receive/make calls. So I could turn on call forwarding to my home OOMA phone (Cdn# but we’ll have it with us in the US). But do I have to have the phone on and in Canada for the forwarding to happen after I’ve set it up.

Thanks in advance.

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3 replies

Sophia
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  • Sophia
  • Mobile Master
  • August 27, 2022

If you forward calls unconditionally (*21), your phone can be turned off and it will still work.

Keep in mind that call forwarding takes your booster minutes twice: once for the incoming call and once more for the forwarding.

J
D
J
  • JimLaidley
  • Author
  • All-Star
  • August 28, 2022

If you forward calls unconditionally (*21), your phone can be turned off and it will still work.

Keep in mind that call forwarding takes your booster minutes twice: once for the incoming call and once more for the forwarding.

Thank you.  I ended up editing my question as you were answering it. Could you review and let me know if there is any change in your answer.

Also, one more question: If I am in the US, will I be able to cancel or add call forwarding through my phone? That is, will I be able to enter the *21 code considering the service limitations in the US?

Sophia
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  • Sophia
  • Mobile Master
  • August 28, 2022

Ah I missed your additions. You need to set up call forwarding while in Canada. If you wait till you are in the US, I don't think it works. And even if it does, each minute will cost you twice the roaming fee and you'd need a roaming booster.

As for disabling call forwarding while in the US, I believe that is possible but not 100% certain. Paging @BobTheElectrician who knows everything there is to know about prepaid 😊

J
D
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