Just got my koodo prepaid sim card on the mail, inserted the sim card on my phone.
Phone number seems to be working, was able to call and get calls.
Wanted to register with Koodo, but did not receive any security code …
Tried several times, but I’m not getting any security code.
I did get a text from Koodo 5249 about a device care service,
and from 6400 Koodo bill … but not getting any security code from Koodo.
Koodo assist chat is practically useless … so, bye bye Koodo?
Hi
Just to confirm, did you sign up for prepaid or postpaid services?
If you got a text about the bill, this should be monthly plan (postpaid).
If that’s the case, you should be able to register for self serve using the steps here https://www.koodomobile.com/en/help/registering-self-serve
If it’s postpaid, you should have received an email to complete the registration.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.