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Question

Credit Card top up down?

  • September 1, 2022
  • 5 replies
  • 128 views

Uvy
  • Beginner
  • 2 replies

Hi,

I was wondering if the prepaid credit card charging top up is down or not cause for several days I have been trying to top up my account and this message comes up. 

 

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5 replies

Forum|alt.badge.img+4
  • Mobile Master
  • 6176 replies
  • September 1, 2022
Uvy wrote:

Hi,

I was wondering if the prepaid credit card charging top up is down or not cause for several days I have been trying to top up my account and this message comes up. 

 

Have you tried using another credit card or Visa Debit card? They also accept certain Visa and MasterCard gift cards. https://www.koodomobile.com/en/help/online-payment-methods


Uvy
  • Author
  • Beginner
  • 2 replies
  • September 1, 2022

Yeah I have and it doesn’t work I even got my brother to try on his account and it wasnt working as well

 


Forum|alt.badge.img+4
  • Mobile Master
  • 29055 replies
  • September 1, 2022

Did the card work previously or has it never worked? 


Uvy
  • Author
  • Beginner
  • 2 replies
  • September 1, 2022

It did work previously. I used it for almost 2 years.


Forum|alt.badge.img+4
  • Mobile Master
  • 29055 replies
  • September 2, 2022

In the mean time you may want to purchase a top up voucher for now

https://www.koodomobile.com/en/prepaid-vouchers