Koodo Community
Question

base plan


My 100min base plan has used all it’s minutes. Does it begin to use the Booster Add-On minutes for Canada Wide Calling or is the phone locked until I ‘top up’.


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3 replies

Userlevel 7
Badge +4

If you have a talk booster, when you call or get called, it will start using those minutes. Whatever you don’t use, will remain until the next time you need extra minutes.

I thought the logic was to begin to use Booster Add-Ons also, but my phone gets locked until I ‘top-up’ ? 

I have plenty of ‘Add-On’ minutes 

Userlevel 7
Badge +4

Are you saying that your plan is suspended right now? In that case you will have to top up to renew your base plan in order to be able to use your boosters.

But if your base plan is active, and if you have plenty of add-on minutes. you’re good to go. What is your base plan renewal date?