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Question

wifi calling - contcat Koodo message

  • April 11, 2026
  • 2 replies
  • 41 views

I was with Koodo and was using wifi calling. I switched to another provider for few days and now is back with Koodoo but with an e-sim. For some reason , I can’t turn on WiFi calling. The messsge I get when I toggle wif calling button is “ contact Koodoo activate wifi calling. Can someone please help ?

2 replies

Sophia
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  • Mobile Master
  • April 11, 2026

Hmm, that’s odd. I’m using an eSIM as well and it went through without a hitch. What phone do you have? Have you tried restarting it?


Dinh
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  • Mobile Master
  • April 11, 2026

Just to confirm, are you a postpaid customer? And which phone are you using? As well, are you using any VPN and residing in Canada?