I have no tab and I want to use my phone far less going forward, but I am not able to select something cheaper. Why?
Hi
If your inquirying about the line ending in *78, there is a remaining tab bonus, that prevents switching to a lower plan. The details can be viewed under the Koodo tab page in self serve https://www.koodomobile.com/en/help/the-koodo-tab-page-in-self-serve
Tab was paid off over a month ago
The tab bonus is different from the tab balance and this goes down to $0 at the end of the agreement.
More about the tab bonus you can find here https://www.koodomobile.com/en/help/Tab-bonus
I am confused. What the benefit too paying off my tab ?
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