I just signed up for a roaming package for europe for $50. It is added on to my plan. I just received a text from Koodo saying “You have purchased more data to be used until the end of your bill cycle, which ends ………. . Your data is no longer paused! what’s going on??
Did you check to see if your data allotment for the month is maxed out in self-serve? What's your plan?
There seems to be a glitch with the text messages. However, I have flagged a rep to make sure you have not actually reached your data limit.
+4
We have looked into it and there is no extra data that we see and we can confirm that the Travel Pass has been correclty provisioned. You can disregard the message about adding more data, as this is a glitch as
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.