(I tried to add this to my previous conversation but it’s closed for replies. )
While using the 14-day Europe Travel Pass if I see a message that “Easy Roam 18/day, and Travel Passes not available in the area." should I ignore it and assume all is well if I am connected to a mobile network and I will not incur any additional roaming fees?
Best answer by Flo Koodo
You shouldn’t be charged extra as long as the phone is connecting to network from a roaming partner, except for airplane, cruise ships or other satelite locations, which are not covered.
+4
Can you please let us know where you see this message?
+4
You shouldn’t be charged extra as long as the phone is connecting to network from a roaming partner, except for airplane, cruise ships or other satelite locations, which are not covered.
Thank you. So, I can just ignore the messages and as long as I’m connected to a local mobile network I will not be charged anything?
+4Can you share a screenshot of one of those messages that you got, if still possible?
What does “as long as the phone is connecting to network from a roaming partner” mean? Does one need to know which mobile provider is a “partner” (if more than one is available) or does the phone only connect to a “partner” automatically?
If your Network connection setting is set to Automatic it shouldnt matter.
Are these messages via text or is it a network system message?
Here are the screen shots. The first is what I saw when arriving in Spain together with the warning that Travel Passes were not available. The second is when I arrived in France. I’m wondering that the “Easy Roam and Travel Passes are not available” is referring to?
Thank you for all the help :-)
The France and Spain message looks correct and is as expected.
The 730pm message looks concerning. What city/area were you in at that time?
I think it was Barcelona. Anyway … everything is working now so I think we can close this conversation. Thanks again for your help :-)
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