I just change my plan this afternoon to 60GB at 5G and billing cycle ends every month on the 14th. Somehow, i started receiving usage notifications later today saying i almost used up my data which is only 8.9G (6G from monthly plan and 2.9 rolled over from last month). I am very confused, as I have checked a few times my plan and am sure it includes 60GB data. Hope anyone here can help me. Thank you and appreciated.
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Because of proration.
This link will explain how proration works.
https://www.koodomobile.com/en/help/proration?search_api_views_article_search_fulltext=Proration
Your new billing starts on 15th and you will get full 60GB.
Thank you.
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