I just change my plan this afternoon to 60GB at 5G and billing cycle ends every month on the 14th. Somehow, i started receiving usage notifications later today saying i almost used up my data which is only 8.9G (6G from monthly plan and 2.9 rolled over from last month). I am very confused, as I have checked a few times my plan and am sure it includes 60GB data. Hope anyone here can help me. Thank you and appreciated.
Answer
upgrated plan to 60G at 5G, after change account only shows 6G data with 2.9G rolled over from last month
Best answer by Mayumi
Because of proration.
This link will explain how proration works.
https://www.koodomobile.com/en/help/proration?search_api_views_article_search_fulltext=Proration
Your new billing starts on 15th and you will get full 60GB.
This topic has been closed for replies.
+4Because of proration.
This link will explain how proration works.
https://www.koodomobile.com/en/help/proration?search_api_views_article_search_fulltext=Proration
Your new billing starts on 15th and you will get full 60GB.
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