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Upgrade to a plan with more data

  • February 12, 2022
  • 5 replies
  • 334 views
K

Hello

I recently ported my number to Koodo because the Service Provider I had didn’t have coverage in my new place. 

I was able to call Koodo Shop and they assisted me with the porting which came at a $50 cost nonetheless. But the max data I could get was 15GB. I accepted it because I was desperate at the time for network coverage and data.

At the moment, I needed a bit more data but I could not find any option in my Self Serve to upgrade my data plan to a much more bigger one.

Does anyone know how I can go around this and be able to upgrade to a bigger data plan?

Thank you all for your suggestions.

Best answer by Allan M

That’s the biggest data plan that Koodo currently has.

If you want bigger than that you’ll want to look towards Koodo’s parent company Telus where you can get plans with 20GB+

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5 replies

Allan M
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  • Allan M
  • Mobile Master
  • 12312 replies
  • Answer
  • February 12, 2022

That’s the biggest data plan that Koodo currently has.

If you want bigger than that you’ll want to look towards Koodo’s parent company Telus where you can get plans with 20GB+

R
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  • R
    Robert T
G
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  • Goran
  • Mobile Master
  • 13577 replies
  • February 12, 2022

Best to stay with Koodo is to ask for a data add-on but you can sound like you need large data amounts, so Telus is likely the better fit. It's also better because it has throttled unlimited data. It's slow(512 kbps last i saw) but it gives you some usage

K
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  • K
    Kwamek
K
  • Kwamek
  • Author
  • Ambassador
  • 31 replies
  • February 12, 2022

I appreciate your feedbacks.

Thanks

M
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  • MilkyWay
  • Mobile Master
  • 6176 replies
  • February 14, 2022
Kwamek wrote:

Hello

I recently ported my number to Koodo because the Service Provider I had didn’t have coverage in my new place. 

I was able to call Koodo Shop and they assisted me with the porting which came at a $50 cost nonetheless. But the max data I could get was 15GB. I accepted it because I was desperate at the time for network coverage and data.

At the moment, I needed a bit more data but I could not find any option in my Self Serve to upgrade my data plan to a much more bigger one.

Does anyone know how I can go around this and be able to upgrade to a bigger data plan?

Thank you all for your suggestions.

If you would like to stick with Koodo, I suggest you to keep a track of the plans available on your Self-Serve account. Occasionally they advertise plans that are over 15GB. There were 20GB and 30GB plans at one point. You should be able to take advantage of that and change your plan when the time comes. 

K
1 person likes this
  • K
    Kwamek
K
  • Kwamek
  • Author
  • Ambassador
  • 31 replies
  • February 14, 2022

Thanks very much MilkyWay, I will be on the lookout

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