There are two unknown phone numbers in my account. I never signed up for these and now my billing account is over charged. Two completely different new plans that I did not sign up for. What do I do??
Question
unknown number charges
+4
Have you made any recent changes to your plan?
How long have you been a Koodo customer?
Did you recently transfer (port) your number to Koodo from another provider?
Have you made any recent changes to your plan?
NO
How long have you been a Koodo customer?
I have two lines with Koodo, one is 1y old and the other one 4 years. I was with TELUS before.
Did you recently transfer (port) your number to Koodo from another provider?
NO
I got a hold of the support team via chat who already is working with the fraud management team.
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