Hi I’m new customer and trying to change my perk but keep giving me an error to connect with a rep.
I need to change my perk
Solved
Unable to add free perk
Best answer by Georgia Koodo
We’ve attempted to add the $0 Rollover Data perk to your ***-*6*-**** line and we’re getting an error as well. We’ve submitted a request to have our team add the perk on their end.
As you’re switching perks, the new one will come into effect starting with your next bill cycle. The perk should be provisioned to your account within 3 business days, thank you so much for your patience!
+4Hi
+4We’ve attempted to add the $0 Rollover Data perk to your ***-*6*-**** line and we’re getting an error as well. We’ve submitted a request to have our team add the perk on their end.
As you’re switching perks, the new one will come into effect starting with your next bill cycle. The perk should be provisioned to your account within 3 business days, thank you so much for your patience!
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