The payment went through I can see the transaction on my bank but on the website it won’t activate
Question
Stream+ Payment issue
What do you mean it wont activate? What error or message are you seeing?
Did you get the Stream+ sign up email?
What do you mean it wont activate? What error or message are you seeing?
Did you get the Stream+ sign up email?
I got an email saying my payment was unsuccessful but I was charged the 25
I would reach out to your bank to confirm if they can see if there is an issue.
Do you also have postpaid wireless service with Koodo?
I would reach out to your bank to confirm if they can see if there is an issue.
Do you also have postpaid wireless service with Koodo?
No just stream+, and my bank is closed so I was seeing if there was a quicker option
+4Hi
We’d recommend getting in touch with them to check if everything is ok with the credit card in question and trying to activate the service again.
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