I can’t access to my Amazon prime even I’m on my stream+ subscription. I have already activated them since I switched to Koodo. It happened since last month.
Question
stream+ membership
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+4Since it was working and only stopped last month, I would check in Self Serve under Subscriptions first that Stream+ itself is still active and that the credit card on file hasn't expired. Stream+ bills straight to the card, so a declined card ends the subscription and the Prime membership goes with it.
If Stream+ still shows active there, what happens when you try the activate option, does Amazon throw an error or does the page just come up empty? An empty page is usually the page failing to load its data, try a different browser or device with the pop-up blocker off. If it's the "you already have an active Prime membership" error, that one has to be handled on Amazon's side before the link will complete.
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