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rate plan auto change

  • 22 October 2021
  • 5 replies
  • 128 views

I called in a couple of days ago and arranged to have my rate plan change at the end of this billing cycle. However, I just received a great offer via text that I accepted. Is my date plan still going to change at the end of my billing cycle? I don’t want it to now.. 

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Best answer by Robert T 22 October 2021, 19:10

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Userlevel 7
Badge +4

If you answered it, it should change right away. A good way to check would be to login to SS to see.

I meant the change I had previously arranged.. will it take away this new plan I’ve accepted and give me the one I planned on? Like.. I arranged to get 8GB for $50 a month and I just accepted 12GB for the same price lol.. so I don’t wanna lose my newly agreed to 12 and be demoted to 8 

Userlevel 7
Badge +4

@asmith Everything looks fine. :-)  I see you already have the new plan with 12gb. You do have it now. It doesn’t impact you negatively at all. 

So the plan that was going to automatically switch over too on the 28th won’t anymore? 

Userlevel 7
Badge +4

Form my understanding it won't.