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Question on Number Transfer

  • December 11, 2021
  • 1 reply
  • 270 views

I’m a current user of CTExcel. Their network was provided by Telus. Does that mean I will not receive confirmation SMS when transferring to Koodo, like former Telus or Public customers?

Best answer by Dinh

Are you a new postpaid or prepaid customer?

They didn’t mention about CTExel in their FAQ. https://www.koodomobile.com/en/help/moving-your-number-koodo so you might receive the port message. Anyway, it didn’t hurt to put the old SIM while porting.

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1 reply

Dinh
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  • Mobile Master
  • Answer
  • December 11, 2021

Are you a new postpaid or prepaid customer?

They didn’t mention about CTExel in their FAQ. https://www.koodomobile.com/en/help/moving-your-number-koodo so you might receive the port message. Anyway, it didn’t hurt to put the old SIM while porting.