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Question

Public Mobile offer

  • August 27, 2026
  • 4 replies
  • 32 views

Hello,

I recently moved from Public Mobile to Koodoo because of the offer of $30 with preauthorized payment for 50GB. But while registering and typing my information, it went on error mode. I went to your physical store and one of the staff helped me to finish my registration. He said the offer was not on the list so he made me to choose on the scroll down option. I ended up getting the $30 with preauthorized payment for 20GB which I usually get from Public Mobile for only $27 a month. Please explain to me what happened.

Can I still get the offer that the Public Mobile offered to me?

 

4 replies

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  • Mobile Master
  • August 27, 2026

Do you have a screenshot of the offer?

 

If you are set up not, please make sure you are logged into the community with your self serve account.  Once that is done I can flag a rep for you


  • Author
  • Beginner
  • August 27, 2026

Yes, I’m logged in using my self service account. 
 

Unfortunately, I didn’t do the screenshot,  I’m not expecting this to happen.

I can no longer log into my Public Mobile account. 


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  • Mobile Master
  • August 27, 2026

I have  flagged a rep for you


Koodo
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  • Official Rep
  • August 27, 2026

Hi ​@NangBuns, we’ve sent you a private message to confirm some details. Please check your community inbox when you get the chance, thank you!