I’ve been trying to add the free 3-day international data roaming perk to my monthly plan, but when it confirms it and says it sent a confirmation email, I don’t get the email.
Solved
perk
Best answer by Koodo
Hi
The perk should be provisioned to your account within 3 business days, thank you so much for your patience!
Hi there,
just to confirm a detail, after it is supposedly added, after you check self-serve again does it show the perk is now a part of the plan?
Are you able to add a different perk, get the confirmation, and then switch to the 3-day international roaming perk? Others have found this work around to do the trick. Adding perks has been a common system issue lately.
+4Hi
The perk should be provisioned to your account within 3 business days, thank you so much for your patience!
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