Hi,
Customer : Koodo Monthly
Mobile : Unlocked
Added Add-ons : Intl Voice Roaming, Easy Roam
Type of Mobile OS : Android
Koodo SIM is not working in India since last 10 days.
Since Koodo Customer Care does not have any EMAIL ID to contact, I am stuck up without a solution.
Can anyone help ?
Best answer by MilkyWay
Hi,
Customer : Koodo Monthly
Mobile : Unlocked
Added Add-ons : Intl Voice Roaming, Easy Roam
Type of Mobile OS : Android
Koodo SIM is not working in India since last 10 days. Since Koodo Customer Care does not have any EMAIL ID to contact, I am stuck up without a solution.
Can anyone help ?
Did you restart your device when you arrived in India? What about taking out your SIM card and inserting it back into your device? Is data roaming enabled on your device? Have you tried to manually select a network to see if it works?
Since you are currently abroad, you can contact a Koodo rep by sending a message on Facebook Messenger or Twitter. https://m.me/Koodo
Hi,
Customer : Koodo Monthly
Mobile : Unlocked
Added Add-ons : Intl Voice Roaming, Easy Roam
Type of Mobile OS : Android
Koodo SIM is not working in India since last 10 days. Since Koodo Customer Care does not have any EMAIL ID to contact, I am stuck up without a solution.
Can anyone help ?
Did you restart your device when you arrived in India? What about taking out your SIM card and inserting it back into your device? Is data roaming enabled on your device? Have you tried to manually select a network to see if it works?
Since you are currently abroad, you can contact a Koodo rep by sending a message on Facebook Messenger or Twitter. https://m.me/Koodo
Hi,
Customer : Koodo Monthly
Mobile : Unlocked
Added Add-ons : Intl Voice Roaming, Easy Roam
Type of Mobile OS : Android
Koodo SIM is not working in India since last 10 days. Since Koodo Customer Care does not have any EMAIL ID to contact, I am stuck up without a solution.
Can anyone help ?
Did you restart your device when you arrived in India? What about taking out your SIM card and inserting it back into your device? Is data roaming enabled on your device? Have you tried to manually select a network to see if it works?
Since you are currently abroad, you can contact a Koodo rep by sending a message on Facebook Messenger or Twitter. https://m.me/Koodo
Hi MilkyWay
Thank you for such prompt response. I had restarted the device after arriving in India. Also took out the SIM Card, inserted again & restarted the device again. Data roaming for Koodo SIM was not enabled since I am only looking to receive SMS and calls.
I had not tried to manually select the networks until I saw your comment. Reason : All 3 networks that were appearing in India were appearing as “forbidden”. After your comment, I tried to test by selecting Vi, It worked !
Issue is resolved now.
For anyone else facing the same issue, here are the steps to be completed :
+4Which phone models are you using? Was it fully compatible with Indian carriers network? If the phone lacks some local network bands, your roamingservice might not work all the time
Which phone models are you using? Was it fully compatible with Indian carriers network? If the phone lacks some local network bands, your roamingservice might not work all the time
I am using Motorola G6. It is compatible with all the India Carrier Networks as the phone was purchased in India. I have tried using Roaming on India number as well with the same mobile and it works uninterrupted.
The sim has been tested on Motorola G5S as well with similar results.
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